on 04-11-2021 19:55
The wall socket plug has an existing cable attached to it, and if I remove the connector, both ends are male. Can I use the existing connector to try and jam on the new cable?
on 04-11-2021 22:27
Yes you can use the old connector, that small metal piece with the screw threads joining the two cables together... screw it back onto the wall socket and push the new cable into this connector... the thin pin in the middle should push straight into the connector. The new cable they've sent you is a push fit type not a screw type but it should push into the old connector just fine.
on 05-11-2021 08:50
as above - the new cable they sent you is an isolator cable so all you need is there - there should have been an isolator in the boax and it should have had a cover
if you want a neater job then book a tech who should sort things out - that will be needed anyway if the connection does not work - you and VM will only know that when you connect everything up - at the point of order all VM know is there has been an install there in the past - they do not know if it still works
on 07-11-2021 10:54
Hey @Notgreatatthis,
Welcome to the community and thanks for taking the time to post here on the forums.
Have you been able to connect your equipment with the help given by the community members since you last posted?
Regards,
Steven_L
on 12-11-2021 14:29
Thanks very much! I was able to connect them up.
on 14-11-2021 15:50
Glad to hear our community was able to help regarding this @Notgreatatthis.
Please do not hesitate to contact us if you need any further help.
Thanks,