Virgin Media Community

[KatKat6]

Hi there, I just received my Virgin Media kit, but there is no wall socket anywhere in my house, can someone tell me how to contact Virgin Media to solve this? Tried calling them for hours and hours, cannot connect to the internet without it, do I need an engineer and how much it will cost me? 

[MikeRobbo]

You can contact VM to report your problem using ...

Text service on 07533051809

150 from Virgin landline.

0345 454 1111 from any other UK  phone.

Or you can wait on here for one of the VM Staff to pick up the thread but this may take a few days.