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Wall socket - cannot locate

Ajoke
Joining in

Hello please I can’t seem to locate a wall socket in my flat 

 

 

[MOD EDIT: Subject title changed for clarity]

1 REPLY 1

goslow
Alessandro Volta

Assuming you are a new customer trying to connect ...

Call the pre-installation and delivery team on 0800 052 1734

Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. The cable could be hidden within, or behind, furniture. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. The wall box may be branded with the logos of an old cable TV company (not VM). Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs.

If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home.

If no luck, call the number above for a tech installation.