Hi @KurtisSimpson26,
Welcome to the forum page and thanks for posting on here.
Sorry to hear you're having issues with your quickstart but we are more than happy to help.
From looking at your account via your forum information, I can see that you have spoken to our team regarding this issue.
Can I just confirm, is everything all sorted or do you still need our help today? I am more than happy to help if so but please do let me know 🙂
Thanks