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Waiting for delivery

Joining in

Made an order for quick start self kit on 17th for delivery on 20th. Not a single communication email has been received for the delivery. Without WiFi in the new apartment. 

Really frustrated. Called customer service and they needed account number which I don't have as I'm a new customer 


Forum Team
Forum Team

Hi @Zayaa 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


Here to help! I'm an install manager helping out whilst working from home. Find out more