cancel
Showing results for 
Search instead for 
Did you mean: 

Volt

BigT2443
Tuning in

Hello Volt had been applied to my account but when doing speed test getting 95mb not 200 + Also app can't find my hub 4

What am I doing wrong?

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi BigT2443 

Is that speed hard wired (ethernet cable) or wifi ?

If hard wired, have you tried a different ethernet cable?  Also if measuring the speed on a computer check that your adapter settings aren't restricting the speed to 100Mb.

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

See where this Helpful Answer was posted

6 REPLIES 6

BigT2443
Tuning in

Hi app now working getting full Volt speed.Also found that avin certain piece of Amazon equipment restricted to 100mb.So thanks 👍

 

newapollo
Very Insightful Person
Very Insightful Person

Hi BigT2443 

Is that speed hard wired (ethernet cable) or wifi ?

If hard wired, have you tried a different ethernet cable?  Also if measuring the speed on a computer check that your adapter settings aren't restricting the speed to 100Mb.

 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Hi there @BigT2443 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced issues with your volt deal, can I just confirm from your second post is this now all resolved? 

Yes all is good 👍😊

Thanks 👍

Glad to heat this!

If you need anything else, let us know 😊

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs