cancel
Showing results for 
Search instead for 
Did you mean: 

Virgrin Media is available to every surrounding street except ours

KingJo
Joining in

Me and a number of neighbours are somewhat fed up that we cannot receive Virgin Media "in our area" despite the fact that it is available to literally every neighbouring street. 

It's supplied down the entire road we're on and yet somehow skips our cul-de-sac. Which means either side of us can receive it(also pretty much everywhere nearby). I actually struggle to believe that it does not reach us and if that is the case it would surely take minimal effort to fix it.

At the very least can an engineer be sent out to our location to verify whether it can or cannot reach us. Its been years and I don't think anyone at Virgin will look into this unless we complain.

2 REPLIES 2

Christy_D
Forum Team (Retired)
Forum Team (Retired)

Hi there

Let me take a look into this for you

I'll pop you a private message so I can take some more details

Thanks 

Christy

 


Here to help! I'm a technician helping out whilst working from home. Find out more


Okay, I'll wait for that, thanks.