a month ago
I was meant to be installed on 17th. The engineer didn’t do this due to cables or something but yet said it had been here before. Why can’t it be installed then?
3 weeks ago
Thanks for posting and my apologies for the delayed reply.
I've not been able to locate your account with the forum information provided. What's the latest with the install please? Let me know if you need further assistance.
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My install didn’t go ahead again because there’s no cabling to the property
Thanks for coming back to me.
My apologies for the cabling issue. Have we advised of the next steps to getting you installed?
No ones said anything apart from that I couldn’t be installed
I'll PM you now so I can give you an answer as to what's happening