Menu
Reply
Daveytea123
  • 2
  • 0
  • 0
Joining in
160 Views
Message 1 of 2
Flag for a moderator

Virgin media is available at address but mine is not

Hi, I am experiencing the issue where the flat below me, above me and all houses are available for Virgin media. I was told an engineer would go out and site the property as it is not showing up on the system, however I’ve read this is just a lie and no one will do it. What can I do here as I know that an engineer would be able to install it and everything’s there it’s just not on virgins system. When I go to sign up one of the properties above or below me it allows me to do it isn’t a 1 flat per block issue.

0 Kudos
Reply
Christy_D
  • 1.9K
  • 252
  • 297
Forum Team
Forum Team
158 Views
Message 2 of 2
Flag for a moderator

Re: Virgin media is available at address but mine is not

Hi there

 

Thanks for reaching out to us.

 

I’m more than happy to take a look into this for you.

I’ll send over a private message as I’ll need to take a few details from you

 

Many thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply