Hi, I am experiencing the issue where the flat below me, above me and all houses are available for Virgin media. I was told an engineer would go out and site the property as it is not showing up on the system, however I’ve read this is just a lie and no one will do it. What can I do here as I know that an engineer would be able to install it and everything’s there it’s just not on virgins system. When I go to sign up one of the properties above or below me it allows me to do it isn’t a 1 flat per block issue.
