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Monimon
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Virgin media illegally installed cable on my property!!

Virgin Media have illegally trespassed onto my property and installed a bright green cable along the full length of my front garden which is solely owned by my flat.They have also drilled through and maimed the brickwork on the front of my building to install a box for the upstairs flat. No permission was sought by virgin media or the tenants upstairs and they have now left this eyesore (pictures attached) as well as a trodden down box hedge!  I also have footage on my ring dorrbell with a number of workmen treading all over the garden and one even spitting in my garden! This is not only trespassing but also an invasion of our home. I have filed a complaint with Virgin and want to hear back as a matter of urgency. How the hell can Virgin Media get away with this type of invasion! 

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legacy1
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Alessandro Volta
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Re: Virgin media illegally installed cable on my property!!

So your the landlord?

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Monimon
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Re: Virgin media illegally installed cable on my property!!

We’re joint freeholders between 3 flats and our lease states permission is to be sought beforehand. Two out of three of the flats are currently dealing with solicitors regarding a number of breaches with this flat. 

David_Bn
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Re: Virgin media illegally installed cable on my property!!

Thanks for your post on our Community Forums @Monimon, and a very warm welcome to you!

 

Sorry to see the install has been completed without us seemingly being issues the required level of permission

 

I'll seek to have this fed back and dealt with for you, check out the purple envelope in the top right hand corner for a private message from me

 

Kindest regards,

 

David_Bn

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jpeg1
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Re: Virgin media illegally installed cable on my property!!

This has happened before in other cases. The person who ordered the connection gives permission for the installation without considering any restrictions on their lease.

Virgin will not be aware of those requirements as they are not party to the leases, so they are as much a victim as you. 

I sympathise. You are clearly having trouble with your neighbour! 

David_Bn
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Re: Virgin media illegally installed cable on my property!!

Thanks for coming back to me via private message @Monimon, and I'm pleased you've been able to speak to our team in relation to this matter

 

Do feel free to come back to me if you need any further assistance

 

Kindest regards,

 

David_Bn

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