Virgin Media Community

[Jkezz]

• Hello, I have just moved into my new home and ordered virgin media quick install. My new address was a match for a virgin area but I don’t seem to have a virgin media wall socket in my new property. It is a BT open reach socket. 
  
  

please can someone advise. Do I need to book an engineer to for a virgin media wall socket?

Thanks Josh

[carl_pearce]

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@Jkezz wrote:

• Hello, I have just moved into my new home and ordered virgin media quick install. My new address was a match for a virgin area but I don’t seem to have a virgin media wall socket in my new property. It is a BT open reach socket. 
  
  

please can someone advise. Do I need to book an engineer to for a virgin media wall socket?

Thanks Josh

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Do you have a VM/Telewest brown box on the front/side of your home?

[Jkezz]

Hello, yes I have a brown box outside, with a cable feeding into the house. However they are both male cables, see below 

 

 

 do you think a double female adaptor would solve this? I would I need an engineer? Thanks Josh 

[carl_pearce]

I can't see the images yet, however based on previous threads you can use something like this:

https://www.amazon.co.uk/Extension-Coupler-Connects-Coaxial-Connector/dp/B07ZV26S1L 

The cables that VM provide in the new kits include an 'isolator', normally built into the wall socket, so you should be ok: