Re: Virgin media box attached to wall has been damaged? how to get it fixed?
Welcome to our forums and thank you for reaching out. We certainly can't be leaving you with a weather-damaged external connection as this could cause all sorts of service issues down the line.
I'd be more than happy to get an appointment booked in with you, although we'll need to confirm account details in order to do so. I'll drop you a private message now, so we can keep your sensitive information safe. Please head to the purple envelope in the top right corner to respond.
If you've already been able to get this sorted since your post, don't worry about replying to my message with all your info, just let me know here 🙂