Showing results for 
Search instead for 
Did you mean: 

Virgin is available to all the neighbour in my area l20 4jr

Joining in

Hi, Virgin is available to all the neighbors in my area L20 4JR but when I check for my specific address it says it is not available any reason why the address [REMOVED] Street L20 4JR only doesn't have access to Virgin and all the neighbors do?



[MOD EDIT: Personal and private information has been removed from this post.]


Problem sorter

Hi @Raj400 

Thank you for reaching out to us here, welcome to the community.

There could be a number of reasons why one property could receive service and not another. It’s very difficult to say without understanding it a little more so I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Once we have a better understanding we may be able to escalate this to one of our team to resolve for you because we would love to have you as a customer.


Thank you


Here to help! I'm an install manager helping out whilst working from home. Find out more