Hi the coxial cable that comes from the box in the street , connects to another coaxial cable just outside my backdoor. My question is does this need a box or cover to protect it from the elements?
This is rather unusual, perhaps done by a previous occupier. Best wait for 2 or 3 days for a VM staff member to get to your post.
Welcome to the community forums
Sorry to hear of your concerns with the cabling outside. I can see on the systems that you have a visit arranged to investigate the cable further. Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).