The brown box outside our house is broken and the insides keep falling out!
Can someone from Virgin fix this please?
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Welcome to our community forum and thank you for posting.
I've booked a tech appointment in for our engineers to come and fix the box for you. You can view this appointment via your online account where this could be rescheduled if required.
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I have the same issue with the brown virgin box outside my house. It is very badly damaged.
Can I please arrange to get this replaced or repaired?
Welcome to our Community Forums and thanks for posting.
Sorry to hear your OmiBox is damaged. I can arrange for an engineer to come out and get this sorted 🙂
Will pop you a PM now so we can confirm your address and the appointment booked.
Hope to hear from you soon 🙂
Thanks for providing the details as requested via PM @rohanale
All done. I have arranged the appointment so the OmniBox can be repaired/replaced as required.
Let us know how the visit goes.