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Virgin Media not available at my address according to your website, but my neighbours have it

JOConnor270
Joining in

Please can you contact me as I know Virgin was installed all the way down my street and my neighbours have it.

3 REPLIES 3

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @JOConnor270,

Welcome to the Community Forums and thanks for the post.

I would certainly like to go about helping you with this so that we can go about seeing if this is an error, for me to do so I will be confirming some information from you in a private message.

Joe

JoshBond
Joining in

Hello I am also having the same problem my flat isn't showing up but the flat below me shows up.

I've put my address in manually but it says it will take up to 10 working days for them to find out if I can get virgin broadband but surely as my neighbours can get it surely I am able to aswell

jpeg1
Alessandro Volta

What floor are you on? VM won't normally work outside above the first floor.  Is there a suitable cable route indoors?  

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.