Virgin Media Community

[tecky7]

Since I recieved the self installed package for Tivo 360 and Mini Box.

All i did is swap the boxes and took the Tivo v6 x 2 back

But recently i had hell from Virgin Media.

1:-

The VM cover for coax cable was broken.  only because over the last 11 years that box last been  opened for checks and VM cant careless in bring a tecky out to my property and fix the problem

It will cost me £15 to replace that cover (inc delivery)  from amazon uk   Here

2:-

The line into my property was faulty after 11 years and i was degraded after years of use.

They have just replace the line into the property

but cant be arse in knocking on the customer door and let the customer know that we are making changes in your area

[tecky7]

Bad Workmanship from VM that they can be arse to fix

Back Plate

https://imgur.com/a/gowvrPJ

Coax With Splitter

https://imgur.com/a/bi4yXgG

Front Plate

https://imgur.com/a/QPZ2QZC

When I looked at the all of the evidence and they stripped the plate were the screws were.  They force the extended plastic holes holding the the plate together and broke it.  IDOTS

Here is the evidence i made a complaint over the phone.