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Nicolou87
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Virgin Media Installation

Hi, 

I received a text today from Virgin Media saying I’m due to be connected to virgin media on Monday 14th but I’ve been with them for 3 months?? I’ve also just received a call so now I’m confused why they’re saying I’m getting something installed when I’m not 

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chaoshusky
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Re: Virgin Media Installation

It could be a system error or even a phishing/malicious attempt, so be careful! Is the text definitely from an official VM source?

Kind regards,

Lee

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Nicolou87
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Re: Virgin Media Installation

Hi Lee, 

Yes it’s from the same number I’ve been contacted on by Virgin this week as I had an engineer out to fix something on Monday. Now they’re saying some sort of installation is happening next week like I’ve just moved into the address and signed up to Virgin. Very odd. 

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stabilo00
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Re: Virgin Media Installation

Log onto your account and see what it says their.
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John_GS
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Re: Virgin Media Installation

Hi Nicolou87

 

Thanks for posting. My apologies for the confusion here, it's a technician visit rather than an install so apologies again. 

 

Let us know how the visit goes

 

Best,

John_GS
Forum Team

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