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Virgin Media Hub Problems!

Joining in

I have an old Hub 3 Router                            The LED Lights are not working
On off the Ethernet Connections doesn't work anymore either and I am loosing my wifi connection multiple times a day

a restart doesn't help with any of the problems

Can you please help me out with this problems.


Very Insightful Person
Very Insightful Person

The primary place to report faults is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Forum Team
Forum Team

Hello Andrea-01, thanks for posting on our help forum and sorry to hear you've been having issues with your hub 3.

Could you please give us an update on this since you last posted on Sunday?
Has the advice from Tudor above worked for you?

We're here to help, do let us know if you need further support with your hub and service and we can have a look into this.

Forum Team

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