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Virgin Media Connect App not connecting to Hub 3

BM3
Joining in

A technician called today to replace our faulty Hub 3.  We no longer have a red light on all time but the Virgin Media Connect App is not connecting to the replacement Hub 3

1 REPLY 1

Adduxi
Very Insightful Person
Very Insightful Person

Try uninstalling the app and reinstall.  It can take a while for the backend VM database to refresh the change of Hub to your app.

Besides, it seems to be a bit flaky at the best of times.

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