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mwho2020
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Virgin Fibre Broadband - Availability Check Outstanding

Hi,

I'm moving into a new address and am looking to set up Virgin fibre broadband. I checked the Virgin services checker and it states that services may be available and that I need to fill in a form to confirm. I filled in the form about 2 weeks ago but had no one from Virgin has got back to me.

I checked the surrounding streets and they all appear to be accepted for Virgin fibre broadband. Can someone from Virgin please contact me to confirm if I can receive Virgin fibre broadband? Thanks.

Regards,

Tommy

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Christy_D
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Re: Virgin Fibre Broadband - Availability Check Outstanding

Hi Tommy

I’ll take a look for you.

Please keep an eye on the purple envelope for my private message.

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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mwho2020
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Re: Virgin Fibre Broadband - Availability Check Outstanding

I've received the private message but no response and still awaiting an answer to my question...

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Christy_D
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Re: Virgin Fibre Broadband - Availability Check Outstanding

Hi Tommy

Im sorry for the delayed response.

I have now replied to your private message. The area is waiting to go live, however I will make sure you get a call as soon as it does.

Please reply to my private message as I will get you a more accurate time for release date

Many thanks

Christy 


Here to help! I'm a technician helping out whilst working from home. Find out more


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