Virgin Broadband network interference

[funsuk61]

I got virgin installed last week and I’m the connection seems to keep dropping, the light on the router is on white, which it’s supposed to be and when I run the service test it says all is fine until I check the connected devices and every single connected devices has a network interference, I have reset and factory reset the hub and doesn’t seem to fix

[Daniel_Et]

Hi @funsuk61 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problems you've been having 😔

How have things been since you posted? Also, are you experiencing the same issues on devices connected via WiFi and ethernet cable?

Advice on how to fix internet problems can be found here. 

Please pop back to us at your earliest convenience and we'll do our very best to help.

Regards,
Daniel