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ItsDanH
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Virgin Broadband In New Flat Block

I'm looking to move to a new-build flat but it doesn't have Virgin Broadband yet. Everywhere else on that street seems to have it however. I've filled in the online form to "hear back in 10 days" but I've yet to hear anything...

Anyone know a way to actually speak to someone about this? I kinda need to know asap before I actually decide to move to the new place.

Cheers 

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Christy_D
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Re: Virgin Broadband In New Flat Block

Good Evening, 

I assume you are wanting to move your current services with us to this new address?

Have you spoken with the move and transfer team? It may be worth requesting a spotter visit from them if this is the case.

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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ItsDanH
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Re: Virgin Broadband In New Flat Block

Hi,

I've not been able to get in contact with anyone. I just want someone to check that it CAN be arranged, even if it takes a few months.

I don't currently actually have Virgin Broadband, but am looking to get it when I move.

Thanks,

Dan

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Christy_D
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Re: Virgin Broadband In New Flat Block

Hi @ItsDanH 

I can take a look for you.

I'll send you a private message for some details

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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