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jyp1
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VM apparently not available in new flat, but available at neighbours

Hi,

I'm a current customer and will be moving home in about a month. I would like to keep my VM account but the online availability checker tells me that a connection isn't available at the new property, but is available in the neighbouring flats of the same building. Looking around the forum suggests that a few people have had this issue and you've been able to help - would anyone be able to take a look?

Thank you!

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Christy_D
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Re: VM apparently not available in new flat, but available at neighbours

Hello,

Have you spoken to the movers team?

Might be worth requesting a spotter from them to see if they can check it for you.

Many Thanks

Christy


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jyp1
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Re: VM apparently not available in new flat, but available at neighbours

Hi Christy, thanks for the quick response - I haven't, I will do that now.

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