Upload and Download Speed Hasnt Changed Since Upgrading to M350 from M200
Hello, I upgraded my service at the weekend but there has been no change to my speed. I have spent almost 4 hours in total trying to get help from your phone support line and was successfully connected once and was advised that it will take 24 hours which I find weird as when I previously upgraded from m50 to m200 was more or less instant.
It now has been more than 24 house, I am currently waiting on the phone for 1 hour with the same song playing over and over and over.
I hope someone here can help as this is not good service