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JM1TTY
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Upgrading from 200mbps to VIVID 350

Iv just placed an order for an upgrade to the VIVID 350 speed. I currently have the one down (200mbps). I know i will get a new router with this upgrade. Does a virgin media engineer need to come out to apply this upgrade or will they simply just send me the new router in the post and that's it?

Also i have noticed it says 1 month contract? What does this mean exactly? 

Thanks

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dnpark38
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Re: Upgrading from 200mbps to VIVID 350


@JM1TTY wrote:

 

Also i have noticed it says 1 month contract? What does this mean exactly? 

Thanks


I think that means your on a rolling monthly contract you know the top price when one finish a 12 month special price contract, means you can leave VM at a month notice with no leaving fees.


"VM 50 Mps Broadband and anytime phone."
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Tudor
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Re: Upgrading from 200mbps to VIVID 350

I believe now they just send you a Hub3. Although I would always opt for a technician visit so they can check out your power levels and adjust them if required, stops later problems. 


There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal
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jbrennand
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Re: Upgrading from 200mbps to VIVID 350

If you get a technician visit for the Hub3, dont let them take your "old" Hub away - if its a SH2/2ac at least. There is an outside chance that if all goes pear-shaped on the new package that they might put you back to the old one - if you argue strongly enough for it ! It can also be used as a second wifi booster - if you connect it correctly to the Hub3.

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