Good Afternoon maheshkannan84,
Thanks for your post and I'm sorry to see that the new packaging upgrade has created some confusion over the billing of the account
Have you been able to gain an understanding of this with the assistance of your self-care account or are you still struggling?
Were you advised of any inflated bills that you will be issued ahead of any pro-rata charges being refund and reflected in any future bills?
Kindest regards,
David_Bn