Virgin Media Community

[grant99]

Hi I'm supposed to be upgraded to ultimate oomph today but not received any tracking info or time and giving yodels record I am concerned that my new mini box won't arrive today but will my new services be activated today regardless or do I need to wait for my box.

[LittleMick73]

Hi you need to wait for your equipment then connect it and if its not already activated ring the activation number 0800 9539500 have your account number area code and serial number of the equipment in question to hand. Regards Micky

[Molly_G]

Hey @grant99,

Many thanks for your recent post. Sorry you were waiting in for your equipment this week.

I've been able to locate your account using your forums details and can see that this is with you now, and you are awaiting the engineer appointment to complete the activation.

Let us know if you require any further assistance once this is all up and running for you.

Kind regards,