Virgin Media Community

[Egubudu]

I’ve upgraded to faster broadband and sports commencing today. Do I need to do anything to activate these services or will this happen automatically?

[Ernie_C]

They will happen automatically, unless there is any hardware change involved.

[Daryl_l · Accepted solution]

Hi there welcome to the community and this will happen automatically. Can take a little while but generally sorted very quickly. You can reboot your equipment and that can speed up the process. Hope this helps 

[Egubudu]

Thank you

[DB2k]

What do you mean about the hardware. I had a SH 3 and my SH 4 just arrived and it won’t connect. Red light. Do I need to call?

[DB2k]

I did need to call!!! The instructions could have said that…..

[Corey_C]

Hi DB2k, 

Thanks for your update, it might have needed activating for some reason, however replacement Hubs should be plug-N-Play you can find out more here: https://www.virginmedia.com/help/virgin-media-getting-started-with-broadband

Cheers,

Corey C