Menu
Reply
  • 3
  • 0
  • 0
Honeyflower0701
Tuning in
231 Views
Message 1 of 5
Flag for a moderator

Unsuitable wall socket?

On installing my new hub today I'm assuming the wall socket isn't suitable 😕 live in a tower block and have a standard 4 socket wall socket. Virgin has previously been here so I am told.....I do have an engineer coming tomorrow but didn't know if perhaps it's something I've done wrong? Or whether different receiver socket I should be using........The wall socket is a fibre irs gtu quad.

 

Thanks 🙂 

0 Kudos
Reply
  • 13.09K
  • 1K
  • 3.03K
Very Insightful Person
Very Insightful Person
221 Views
Message 2 of 5
Flag for a moderator

Re: Unsuitable wall socket?

post some photos

____________________

Tony
  • 3
  • 0
  • 0
Honeyflower0701
Tuning in
211 Views
Message 3 of 5
Flag for a moderator

Re: Unsuitable wall socket?

Hi Tony

 

Thanks for the reply......It won't allow me to upload a picture, saying it exceeds allowed size. I'm giving up on this for the night and will try tomorrow and hopefully the engineer can shed some light......anything with a lead clearly not my strong point 😂 thanks again though

0 Kudos
Reply
  • 14.01K
  • 1.49K
  • 3K
Very Insightful Person
Very Insightful Person
204 Views
Message 4 of 5
Flag for a moderator

Re: Unsuitable wall socket?

Sounds like the flats have the latest fibre IRS system installed. This will have to be an engineer setup so that the correct kit is installed at the end of the fibre.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

Click to learn more about VIP

Use Kudos to say thanks

Mark as Helpful Answer if I've helped

  • 3
  • 0
  • 0
Honeyflower0701
Tuning in
197 Views
Message 5 of 5
Flag for a moderator

Re: Unsuitable wall socket?

Thanks Nodrogd 🙂 hopefully will be all sorted tomorrow then 

0 Kudos
Reply