Menu
Reply
Matt2001
  • 2
  • 0
  • 0
Joining in
288 Views
Message 1 of 4
Flag for a moderator

Unserviceable

Moving house and been told place moving to is unserviceable and need a spotter as house is a new build.. does anyone have anymore information on how to speed up this process as seem to be getting past pillow to post, houses next door all have so hoping it won’t be a problem? Any help or info appreciated 

0 Kudos
Reply
jbrennand
  • 26.35K
  • 2.69K
  • 4.88K
Very Insightful Person
Very Insightful Person
257 Views
Message 2 of 4
Flag for a moderator

Re: Unserviceable

Mmmm.. new build. Is that on a new estate where VM was the chosen supplier - or where Openreach has been chosen for that?

Or... is it a one or two off - new build in an existing VM serviced location or other area?

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
Matt2001
  • 2
  • 0
  • 0
Joining in
221 Views
Message 3 of 4
Flag for a moderator

Re: Unserviceable

Hello John thanks for reply .. ur is a new build building over last 2 years .. all other houses on street have virgin media 

0 Kudos
Reply
Z92
  • 2.59K
  • 208
  • 415
Trouble shooter
215 Views
Message 4 of 4
Flag for a moderator

Re: Unserviceable

If there is already ducting in the pavement/street, what is the front of your house like for getting a cable to ? VM typically won't touch a fully tarmacced driveway, slabs, or anything that isn't easy to dig with a shovel to install a cable, unless you have a fence or similar that you are happy for them to run a cable along (and then you sometimes might need neighbours approval depending on whos fence it is) 

Is it a private estate or adopted by the local council ? 

All of these things can decide if your property is serviceable or not.