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Unrequited SuperHub

Hello

VM sent me a new SuperHub in a failed attempt to solve significant speed and reliability issues. I have now got an unrequired SuperHub I do not have room for in my house.

how do I get rid of it? I seem to remember that they remain VM property so I can’t just bin it - how do I send it back?

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Re: Unrequited SuperHub

Hi eejay82, thanks for your post - apologies for the delay getting back to you.

 

Apologies also for the problems you've had with the service, and returning the unnecessary hub replacement. Just to confirm, have the problems you were experiencing with speed & reliability been resolved now? 

 

I will get in touch via PM so we can arrange the return of the hub, just look out for my PM and please get back to me when you can.

 

Tom

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