Unable to text 80011

[mky]

I have received a virgin media brochure in my flat and asked me to send the Connect Me details to 80011, but I am unable to send the information out. I am interested to get connected with Virgin Media, but I could not contact them for further setup. Any advices would be helpful. Thanks!

[VM-Jon]

Hi @mky ,

thank you for reaching out to us here and welcome to the community.

please accept our apologies for the difficulties you’re having, I would like to help you out with this. I will send you a private message for a little bit more detail. Thank you

Jon