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Unable to pick a delivery date "up to one month in advance"

Dialled in

Signing up for services and when attempting to change date for a delivery it tells me I can do so "up to one month in advance" yet it only offers up to 11 days?

I've input a promotional code which expires on 17/07, could this be the cause?

As I require delivery no earlier than 15/08 I will obviously need to attempt this again, but when will it let me choose? and will I be hit with another credit check?


Forum Team
Forum Team

Hi there @thecableguy ,

thank you for taking the time to reach out to us here, welcome to the community.

please accept my apologies for the difficulties you are having, I would like to help you with this. In order to do so I will need a little bit more detail so I’ll send you a private message. Thank you

Here to help! I'm an install manager helping out whilst working from home. Find out more