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Gregoryeast
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Unable to connect - only flashing green light and green Wi-Fi icon. Been like this for over 6 hours!

Hi I am unable to connect my Wi-Fi and the status of the modem is that it is flashing green and has a green Wi-Fi symbol but it needs to be right in order to fully connect. It has been like this for over six hours since my package arrived this morning. Any help or support or guidance would be greatly appreciated as I know the CallCenter is currently closed

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Chris_W1
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Re: Unable to connect - only flashing green light and green Wi-Fi icon. Been like this for over 6...

HI Gregoryeast, thanks for the message and sorry for the delayed response. I am sorry to hear that you are having issues with the router, Is it only the wireless which is affected or are you also having issues over a wired connection? Have you tried rebooting the hub to see if anything changes? Can you confirm if you still require assistance or has this since been resolved? Chris 

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