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Arsenalgtg
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Unable to arrange an install/Broadband on a new build? HELP!

Im new here and thought this would be the best place to get some help.....

Ive bought a new house which has Virgin installed throughout. The first phase of the development is in and Im due to move in around 6-8 weeks. 

Ive contacted Virgin multiple times who tell me its not available in my area, however I can physically see the virgin boxes and lines connected to my house and throughout the site. The people that are already in have it, but to no avail, I am told it's not available in that area.

Can someone please point me in the right direction as it'll be murder with 2 children under 10, god forbid without wifi whilst Im trying to unpack boxes 🙂

 

Any help is much appreciated. 

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Christy_D
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Re: Unable to arrange an install/Broadband on a new build? HELP!

Hi there

I can take a look into this for you

I'll send over a private message as I will need to take some sensitive information i.e. the address.

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Arsenalgtg
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Re: Unable to arrange an install/Broadband on a new build? HELP!

OK thankyou 

 

 

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