Virgin Media Community

[aryaMortazavi]

I've been helping my friend develop a website which i could access fine previously. Development paused for personal reasons but was to be continued now, however i am unable to connect to the site because whenever I try to access it, it says it took too long to reach. A vpn fixes this, however a different dns does not. is there any way to have this site accessible?

[paultechy]

possible being blocked by the firewall at the hosting site, e.g. blocking your IP address, could run a traceroute to see how far it gets, http://www.dslreports.com/faq/8364 <-- guide.. can you also post the domain site for reference

[aryaMortazavi]

the domain is https://wlo.gg/

Here is the traceroute:

Tracing route to wlo.gg [51.77.122.86]
over a maximum of 30 hops:

1 4 ms 16 ms 4 ms 192.168.0.1
2 * * * Request timed out.
3 19 ms 27 ms 17 ms sgyl-core-2a-xe-1101-0.network.virginmedia.net [62.254.76.21]
4 * * * Request timed out.
5 47 ms 28 ms 29 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 28 ms 37 ms 29 ms vl1273.lon1-eri1-d2-a75.uk.eu [91.121.215.119]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[aryaMortazavi]

The domain is wlo.gg

Here is the Traceroute

Tracing route to wlo.gg [51.77.122.86]
over a maximum of 30 hops:

1 4 ms 16 ms 4 ms 192.168.0.1
2 * * * Request timed out.
3 19 ms 27 ms 17 ms sgyl-core-2a-xe-1101-0.network.virginmedia.net [62.254.76.21]
4 * * * Request timed out.
5 47 ms 28 ms 29 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 28 ms 37 ms 29 ms vl1273.lon1-eri1-d2-a75.uk.eu [91.121.215.119]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[newapollo]

No problems accessing the site here in Teesside using my VM connection

[DJ_Shadow1966]

Hello

You will need to contact the hosting company as from looking at your tracert as it isnt going through to endpoint I am certain that your external IP address is being blocked by them, the fact when using a VPN it then works backs that up.

Regards Mike