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Unable to Register Virgin Media Account

I have been trying to register for a Virgin Media Account so that I am able to manage my account online but I have been unsuccessful, it keeps saying my email address cannot be used then if I use a different one it gets close to the end then says "sorry, we are unable to set up your account". I've been trying for days and unable to get through to the 150 number as I dont have an hour free to wait on hold... 

Please help! 

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Re: Unable to Register Virgin Media Account

Hi pennyhills1985,
I am more than happy to take a look at this for you 
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

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Re: Unable to Register Virgin Media Account

Hello pennyhills1985

Thanks for letting me know you are now able to access your account

Should you need anything else at all

Pop back on here and anyone of us will be happy to help 

Gareth_L

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Re: Unable to Register Virgin Media Account

Hi Gareth,

 

I have the exact same problem. Can you help??

 

Arun

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