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nfurness
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URGENT: Change in delivery date

Hi, 

The virgin quick start is being delivered today. However, I have not moved yet... I won't be there until Saturday the 12th of June. When I ordered it, I thought it would be sent to my current address. 

Please advise.

Many thanks

 

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Gareth_L
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Re: URGENT: Change in delivery date

Hello nfurness

You will need to contact Yodel to get this re delivered or it might go to a local collect plus point ^GT

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Ghunt
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Re: URGENT: Change in delivery date

I have the same problem - because there’s no option when you sign up to choose a delivery date. I don’t actually want the service to start for 3 weeks , so I’m going to have to cancel and try again.

WHy should  I have to call yodel to sort out when the problem is created by your sign up process?

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jpeg1
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Re: URGENT: Change in delivery date

The delivery is always to the installation address 

 

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Ashleigh_C
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Re: URGENT: Change in delivery date

Hi there @Ghunt

 

Thank you so much for your first post to our forums and welcome to the team. 

 

I am so sorry to hear this has happened, have you been able to contact us to resolve this yet? 

 

Thank you. 

Ash_C
Forum Team



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