Virgin Media Community

[Fatma89]

I need to set up tv box for upstairs 

[Adduxi]

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@Fatma89 wrote:

I need to set up tv box for upstairs 

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More information please?  Is there a fault with your Broadband?

[Fatma89]

I need to set another virgin box upstairs I already have one downstairs I need another one upstairs please 

[Z92]

Non essential work is not being carried out at the moment, so if your connection is OK your best bet is to contact customer services in a few weeks to see if the restrictions have been lifted.

[Sasha_W]

Hi @Fatma89, 

Welcome to the forum page and thanks for posting this on here. 

I understand you want another set top box, at this current time as @Z92 has highlighted we are not carrying out non essential work, but hopefully on the May 17th mark, we should be carrying out non essential work, depending on government guidelines. 

If this is an essential matter then we are  more than happy to help but please do let us know. 

Thanks