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Trying to upgrade to SH3 from SH1 (not impressed so far)

I got the SH3 out of the box read the booklet it gave me an automated 0800 number to ring, it answered and asked my my account and area ref which I answered plus my registered mobile number after that it told me I would receive a text message and to answer the text and someone would call me back.  I've not received a text so stuck in Limbo!!! Not impressed!!!

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Re: Trying to upgrade to SH3 from SH1 (not impressed so far)

So does it work? If the "activation" was successful it will and the SH1 will get de-activated.

Try the 0800 number again?

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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