Hello, We are not Virgin customers but I believe our elderly neighbours are.It looks as if the previous owners may have been. However the cable runs from a box between my neighbours front door and ours. The cable runs in front of my front door and my toddler son and I have tripped many times over this unsightly cable. I am heavily pregnant and the trip hazard is becoming more and more dangerous. Can this be removed by someone before either myself or a visitor or post man has a Nasty fall.