Menu
Reply
  • 8
  • 0
  • 0
Tuning in
215 Views
Message 1 of 15
Flag for a moderator

Trip hazard on wiring around front door

Hello,
We are not Virgin customers but I believe our elderly neighbours are.It looks as if the previous owners may have been. However the cable runs from a box between my neighbours front door and ours. The cable runs in front of my front door and my toddler son and I have tripped many times over this unsightly cable. I am heavily pregnant and the trip hazard is becoming more and more dangerous. Can this be removed by someone before either myself or a visitor or post man has a Nasty fall.

Cheers,

jill 

0 Kudos
Reply
  • 31.49K
  • 1.65K
  • 5.51K
Very Insightful Person
Very Insightful Person
203 Views
Message 2 of 15
Flag for a moderator

Re: Trip hazard on wiring around front door

if its a H&S hazard vm will make it safe.
It will help if you post a picture of the cable

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
  • 8
  • 0
  • 0
Tuning in
176 Views
Message 3 of 15
Flag for a moderator

Re: Trip hazard on wiring around front door

Can I email someone as I can’t seem

to load photos here say they are too big 

Tags (1)
0 Kudos
Reply
  • 4.54K
  • 472
  • 789
Superstar
147 Views
Message 4 of 15
Flag for a moderator

Re: Trip hazard on wiring around front door

Hi you need to reduce the file size of the pictures. Regards Micky
0 Kudos
Reply
  • 8
  • 0
  • 0
Tuning in
126 Views
Message 5 of 15
Flag for a moderator

Re: Trip hazard on wiring around front door

IMG_3978.jpg

 

IMG_3980.jpg

 

IMG_3981.jpg

 

IMG_3983.jpg

 

Here are the images attached. My three year old tripped yesterday and im really keen to have this removed because of my state as well. 

Hopefully someone can help 

0 Kudos
Reply
  • 8
  • 0
  • 0
Tuning in
130 Views
Message 6 of 15
Flag for a moderator

Please help with some cables we need removing - Not customers but deadly wiring

Hello,

 

I posted before but im having trouble posting back on the thread I was told to upload some images.

Im heavily pregnant and tripped last week and my 3 year old tripped yesterday we need this cable removed on our side.I believe the old owners were customers and our elderly neighbours still are. 

Im hoping someone can help before someone gets really hurt.

Thank youIMG_3978.jpgIMG_3980.jpg

0 Kudos
Reply
  • 8
  • 0
  • 0
Tuning in
105 Views
Message 7 of 15
Flag for a moderator

Re: Trip hazard on wiring around front door

I have posted pictures... isnt there someone who I can contact directly?
0 Kudos
Reply
  • 8
  • 0
  • 0
Tuning in
105 Views
Message 8 of 15
Flag for a moderator

Re: Trip hazard on wiring around front door

Thank you I have done this now, just like to get in contact with someone as the post man has now tripped as well.
0 Kudos
Reply
  • 1.41K
  • 109
  • 201
Knows their stuff
87 Views
Message 9 of 15
Flag for a moderator
Helpful Answer

Re: Trip hazard on wiring around front door

If it's urgent you should call customer services, it can take a few days for your post to be seen by a VM staff member on here. 

0 Kudos
Reply
  • 8
  • 0
  • 0
Tuning in
83 Views
Message 10 of 15
Flag for a moderator

Re: Trip hazard on wiring around front door

Do you have the number I can't seem to find one anywhere? 

 

0 Kudos
Reply