Unfortunately on this occasion we need to complete some external construction works to enable us to get our cable to the property. This normally happens if ducting is blocked by such things as tree roots. In order to proceed we need to apply to the local authority to excavate the footway/carriageway which adds a short delay.
Works will be completed asap and our construction team will be in touch with updates in due course.
Obviously this is disappointing for the OP and we will do all we can to speed things along but at this point it is hard to give an exact completion date.
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