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Telewest Box for Virgin Quick Install

Hi there - can someone please advise whether I can use any of the connections shown in the attached for Quick Self Install? My flat comes up as ready for Quick Install but there is no Virgin box inside. IMG_7076.JPGIMG_7075.JPG

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Re: Telewest Box for Virgin Quick Install

Hi there

Happy to assist with this. I'll send over a private message to discuss further.

Thanks

Christy


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Re: Telewest Box for Virgin Quick Install

Thanks - let me know what you need from me.

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Re: Telewest Box for Virgin Quick Install

The Telewest Broadbnd box is the one to connect to. They were one of the companies that became VM.


Tudor
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Re: Telewest Box for Virgin Quick Install


@Tudor wrote:

The Telewest Broadbnd box is the one to connect to. They were one of the companies that became VM.


To be clear Telewest and NTL merged and bought out Virgin Mobile.  The combined group licensed the Virgin Media brand name from Branson's group.

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Re: Telewest Box for Virgin Quick Install

That splitter is probably connected to the cable from the Telewest socket. If you order broadband and TV you just connect the hub and TV box to the splitter.

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Re: Telewest Box for Virgin Quick Install

Thanks. Broadband only. 
so it’s the white box that I am meant to use (the one that looks like Virgin broadband box). Correct?

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Re: Telewest Box for Virgin Quick Install

You'll be supplied with a Quickstart box which includes an isolator cable. Disconnect the cable from the Telewest socket and connect the isolator cable (it's a push fit). It's best not to use the splitter as there will be an open splitter.

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