Menu
Reply
No_wifi5
  • 2
  • 0
  • 0
Joining in
106 Views
Message 1 of 4
Flag for a moderator

Technician never showed up

Hello community,

I am using my final straw to try and get my internet connected. I’ve called virgin up 5 times, each time someone has lied straight to my face saying a technician will arrive the next day to set up my wifi, and of course no one shows. Three weeks later, no wifi and I’m losing mind. Especially since I’m trying to work remotely this is an absolute nightmare. Please can someone actually help me set up my connection??

0 Kudos
Reply
VM-Jon
  • 782
  • 130
  • 158
Forum Team
Forum Team
76 Views
Message 2 of 4
Flag for a moderator

Re: Technician never showed up

Hi there,

I am sorry for the difficulties you are having, let me help.

Have you received your hub and cannot set it up?


Here to help! I'm an install manager helping out whilst working from home. Find out more


0 Kudos
Reply
No_wifi5
  • 2
  • 0
  • 0
Joining in
53 Views
Message 3 of 4
Flag for a moderator

Re: Technician never showed up

Hello,

No we have not received any equipment. A technician was meant to come and do some works (twice) but never showed up.

 

 

0 Kudos
Reply
VM-Jon
  • 782
  • 130
  • 158
Forum Team
Forum Team
50 Views
Message 4 of 4
Flag for a moderator

Re: Technician never showed up

Let me take a look for you. I will send you a private message for some details.


Here to help! I'm an install manager helping out whilst working from home. Find out more


0 Kudos
Reply