Hi @Adrenaline1305,
Welcome to our Community Forums and thank you for your post.
I am sorry to hear your install has been delayed. Appreciate this isn't ideal at all however there can be factors beyond our control such as construction issues or waiting on permits that can cause this.
I have taken a look at our systems and can see you have spoken to our team regarding this already and you requested for your order to be cancelled.
If you would like me to raise a complaint, do let me know. Alternatively, you can refer to our Complaints Code of Practice.
Once again, I do apologise for any inconvenience this has caused.