Swept T outside, but address showing as unservicable.

[toshi76]

Hi all

We have recently moved to an address where the street appears on the VM postcode checker, but houses on our side of the street are not listed. It's a tiny street, only 4 houses in total, the rest of the surrounding roads are 100% covered. 

Outside, there is evidence of a swept T on ours and next door's perimeter, we both have the CATV grid, you can also see where the pavement and road has been resurfaced for laying of cables etc. This joins the other side of the road, which is showing as serviceable.

Does anyone know of a specific construction / infrastructure team that I could contact to see if it is at all possible to have service, as it certainly appears that the infrastucture is there.

Thanks in advance

John

[Ayisha_B]

Hi @toshi76 👋

A warm welcome to our Community Forums and thanks for your post. 

I would love to help further so will pop you a PM 📩 now and we can go from there.

Speak to you soon!

[Ayisha_B]

Thanks for your time via PM @toshi76 

I've passed on your details to our dedicated team who will be in touch within 10 working days, if not sooner, to discuss servicing your property.

Let us know how you get on.