Hi, as my subject title says. How can I get this addressed. When I originally set up my account with Virgin Media back in June 2019 I specifically told them my surname. Yet it’s been spelled incorrectly, for some reason. Also, a guy called Michael that is from Virgin Media’s sales team disconnected my phone lines. Even though I specifically told him not to.
Now, my phone line is connected through my Superhub 3. However, I don’t think that VOIP is 100% secure. And, when I’m using my landline, there seems to be crackling at specific times.