Hi there @Robertos42
Thanks for popping back - I can see that it's been around 5 days since the hub was last rebooted. Other than that, everything is looking pretty much spot on with your equipment and services. There are currently no known area issues and there are no errors showing at all. All the signal levels are within the parameters we would expect for your package.
Is it only your son who is experiencing these issues? Does it only happen on the games console/PC or are you seeing the issue on other devices also? How are those device connected - wired or WiFi? Do you find a reboot helps at all?
Does the Hub reboot when the issue happens or does the connection just drop?
As my colleague advised, in order to do any further checks, we would need to have the HUB in router mode. Have you been able to test to see if the issue happens whilst in router mode also?
Please do pop back when you can with any updates and we'll go from there.
Cheers