Virgin Media Community

[Luvey]

 

 

 

 

Im on my phone at the moment sorry for the poor screenshots.

The wifi issues were happening before I attached the Attenuator also.

[Luvey]

Not sure if the photos uploaded correctly here is an imgur link for them

https://imgur.com/a/mIi8B5i

[Luvey]

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	411000000	8.3	38	256 qam	31
2	195000000	8.3	40	256 qam	8
3	203000000	8.1	40	256 qam	9
4	211000000	8	40	256 qam	10
5	219000000	8.4	40	256 qam	11
6	227000000	8.4	40	256 qam	12
7	235000000	8.4	40	256 qam	13
8	243000000	8.1	38	256 qam	14
9	251000000	8	40	256 qam	15
10	259000000	8	40	256 qam	16
11	267000000	8.3	40	256 qam	17
12	275000000	8.3	40	256 qam	18
13	283000000	8.3	40	256 qam	19
14	291000000	8.3	40	256 qam	20
15	299000000	8.5	38	256 qam	21
16	307000000	8.4	38	256 qam	22
17	315000000	8.5	40	256 qam	23
18	323000000	8.4	40	256 qam	24
19	363000000	8.4	40	256 qam	25
20	371000000	8.3	40	256 qam	26
21	379000000	8.3	38	256 qam	27
22	387000000	8.4	38	256 qam	28
23	395000000	8.3	40	256 qam	29
24	403000000	8.4	40	256 qam	30

data

Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	60300036	3.8	5120	64 qam	1
2	39399981	3.6	5120	64 qam	4
3	46199983	3.65	5120	64 qam	3
4	53700034	3.8	5120	64 qam	2

data

Network LogTime Priority Description

19/05/2020 01:38:4	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
17/05/2020 23:55:48	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/05/2020 23:40:39	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
16/05/2020 04:42:21	critical	No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/05/2020 14:20:32	notice	LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

[Roger_Gooner]

Your upstreams are looking good. What speeds do you get with a wired connection to the hub using speedtest.net?

[Luvey]

353Mbps Download, 36MBps Upload and 9 ping. I have just switched to modem mode and set my own router up. The internet and wifi are working now but my hub 3 light is solid red. Looking on the virgin media site that means its too hot, is that right?

[Z92]

Is it solid red or magenta. For some reason somebody chose some very close colours! If it works its fine. 

[Roger_Gooner]

It's fine, the light is actually magenta which shows that the hub is in modem mode.

[Luvey]

I added the 10db attenuator aswell and these are my new downstream and upstream levels.

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	411000000	-1.5	38	256 qam	31
2	195000000	-1.2	38	256 qam	8
3	203000000	-1.4	38	256 qam	9
4	211000000	-1.5	38	256 qam	10
5	219000000	-1.2	38	256 qam	11
6	227000000	-1.2	38	256 qam	12
7	235000000	-1.2	38	256 qam	13
8	243000000	-1.5	38	256 qam	14
9	251000000	-1.7	38	256 qam	15
10	259000000	-1.7	38	256 qam	16
11	267000000	-1.5	38	256 qam	17
12	275000000	-1.5	38	256 qam	18
13	283000000	-1.5	38	256 qam	19
14	291000000	-1.5	38	256 qam	20
15	299000000	-1.2	38	256 qam	21
16	307000000	-1.5	38	256 qam	22
17	315000000	-1.2	38	256 qam	23
18	323000000	-1.4	38	256 qam	24
19	363000000	-1.2	38	256 qam	25
20	371000000	-1.4	38	256 qam	26
21	379000000	-1.4	38	256 qam	27
22	387000000	-1.2	38	256 qam	28
23	395000000	-1.4	38	256 qam	29
24	403000000	-1.4	38	256 qam	30

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	60299996	3.8	5120	64 qam	1
2	39399998	3.6	5120	64 qam	4
3	46200004	3.65	5120	64 qam	3
4	53700029	3.8	5120	64 qam	2

[Roger_Gooner]

Your stats are looking good.

[AndyH5]

Hi,

I hope you are all well. Sorry to tag on the back of this discussion. Please would you care to comment on my Network stats please? We're getting continual wifi disruption, it freezes. Wired devices are fine, although running Network Diagnostics causes the wired connections to blip, a ping from a wired windows device says General Failure during the blip. Getting 110Mbps download and 10Mbps when it works. When the Nework Diagnostics did work about a week ago it said every device had low/weak signal and to bring it close, despite it being in the same room.

Thank you in advance 🙂

Andy

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	411000000	-4	38	256 qam	31
2	195000000	-1.7	38	256 qam	8
3	203000000	-2	38	256 qam	9
4	211000000	-2.5	38	256 qam	10
5	219000000	-2.5	38	256 qam	11
6	227000000	-2.7	38	256 qam	12
7	235000000	-3	38	256 qam	13
8	243000000	-3	38	256 qam	14
9	251000000	-3.2	38	256 qam	15
10	259000000	-3.7	38	256 qam	16

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	38.6	9	0
2	Locked	38.9	6	0
3	Locked	38.6	5	0
4	Locked	38.6	6	0
5	Locked	38.6	16	0
6	Locked	38.9	16	0
7	Locked	38.6	2	0
8	Locked	38.6	5	0
9	Locked	38.9	4	0
10	Locked	38.9	4	0

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	39399993	45.5	5120	64 qam	4
2	46200002	45.5	5120	64 qam	3
3	53700019	45.5	5120	64 qam	2
4	60299981	47.5	5120	64 qam	1